The collaboration between FedEx and Floship increases logistics services for online retailers

fedex corp and Floship, a global provider of circular supply chain solutions for e-commerce brands, have announced a partnership aimed at offering enhanced fulfillment and logistics services to e-merchants worldwide.

Through an investment by FedEx Innovation Lab (FIL), the partnership will create an end-to-end digitized fulfillment and returns solution and increase operational efficiencies through optimal inventory management and delivery using FedEx services.

The partnership will give FedEx e-commerce customers access to Floship’s global warehouse network and powerful logistics platform capabilities to streamline their e-commerce fulfillment operations.

At the same time, Floship’s customers can leverage FedEx’s global networks and full range of FedEx’s extensive transportation options to streamline their operations.

In addition, FedEx and Floship’s cross-border e-commerce customers in Asia Pacific, Middle East & Africa, Europe and North America will have access to improved fulfillment, last mile delivery and hassle-free returns.

“Partnerships like this will help us reimagine the future of logistics faster,” said Salil Chari, senior vice president of marketing and customer experience for Asia Pacific, Middle East and Africa at FedEx Express, in a statement.

He said that e-commerce sales continue to grow around the world and as the shift to online shopping increases, consumers want seamless service – from delivery times and easy returns to personalized experiences.

“At the same time, e-merchants are trying to improve service levels while streamlining their operations and reducing their service costs. “Working with industry innovators like Floship will help online retailers become more competitive, backed by FedEx’s global logistics network,” said Chari.

Joshua Tsui, CEO of Floship, said of the partnership, “Floship is extremely excited to be working with FedEx to redefine the global e-commerce fulfillment landscape.” As more consumers around the world embrace e-commerce , companies must work together to offer their customers innovative solutions that redefine the traditional linear supply chain.

“By bringing this collaboration to market, our shared goal is to provide e-commerce brands and retailers with a comprehensive, two-way, one-stop supply chain solution that enables brands to grow exponentially while delivering a superior customer experience.”

FIL makes early-stage investments in emerging startups, primarily in India. FedEx said these collaborations will bring additional value in terms of capabilities and speed to market for start-ups through its global networks, resources and customer base.

The collaborations will also help expand FedEx’s advanced digital capabilities globally as the company evolves its operations and product offerings to meet the demands of the modern supply chain. This is where FIL’s second investment comes into play.

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