Blind women removed from P&O cruise ship

Two blind West Sussex women, Pam May and Jennie Bailie, have publicly expressed their distress and humiliation after being escorted off a P&O Cruises ship over “health and safety concerns”. The incident, which happened last month, has sparked debate about the rights of people with disabilities and the responsibilities of service providers.

pam and jenny said ITV News They had booked their holiday through a London travel agency. They claim that P&O Cruises were fully aware of their visual impairment at the time of booking and agreed to accommodate them for the Southampton holiday.

But upon boarding the Ventura, one of P&O’s cruise ships, the situation took an unexpected turn. The crew handed them a letter stating “health and safety reasons” and instructed them to disembark. The women felt humiliated and upset, comparing their treatment to that of criminals.

“It was humiliating. We actually felt like criminals,” Pam said. “We stood there arguing about why we had the right to travel and vacation on our own, just like everyone else.”

Jennie complemented Pam’s feelings, describing the experience as “absolutely embarrassing and very, very upsetting.”

The holiday booking was handled by TUI, who had worked with P&O Cruises on their behalf. P&O Cruises had assured TUI that most of their ships were equipped with Braille cabin numbers, elevator buttons and menus to accommodate visually impaired guests. In addition, Pam and Jennie were promised an orientation tour upon arrival on board.

In response to the incident, a P&O Cruises spokesperson told ITV: “We are very sorry that these guests were unable to travel with us and will be offering them a full refund for their holiday including all travel expenses incurred.”

Related Articles

Back to top button